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If you have any questions, issues, or need support, feel free to contact us.
Frequently Asked Questions
What is Shirts Code?
Shirts Code lets customers buy shirts that include a QR code. The QR code can redirect people to a link chosen by the shirt owner.
How do I change my QR code link?
After purchasing a shirt, log in to your account and open your dashboard. You can update the redirect link for your purchased shirt.
Can anyone scan my shirt?
Yes. Anyone with a phone camera can scan the QR code and will be redirected to your link.
Can I see analytics?
Yes. Shirt owners can view scan analytics when logged in.
What if my Shirt ID becomes unreadable?
Each shirt includes a unique Shirt ID printed inside the label that connects your QR code to your account. Over time, due to normal wear and washing, the Shirt ID may fade or become unreadable. It is your responsibility to keep a record of your Shirt ID after purchase. If the Shirt ID is no longer readable, you may still be able to identify your shirt by updating the link in your dashboard and scanning the QR code to confirm which link is connected. However, Shirts Code does not guarantee successful identification in all cases.
How long does support take?
We usually respond within 24–48 hours.